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Canadian Orders:

Order Instructions:

  1. Select a product category to view the various items available.
  2. Click on the item you would like to order.
  3. Select your size and quantity and click "Add to Cart".
  4. Once you have all of your items selected click "View Cart".
  5. After you have confirmed that all the items in your cart are correct click "Proceed to Checkout".
  6. You will be taken to the checkout page. If you have not placed an order before you will be asked to create an account. If you already have an account enter your login information.
  7. Enter your shipping details, click "Next".
  8. Enter any special instructions and select payment method, click "Continue".
  9. Enter your GL Code (6449 for promotional merchandise), Cost Centre and the name of your Manager; click "Complete order." If your order went through successfully you will receive an order number confirmation email.

Approval Process:

  1. A copy of your order confirmation is sent to Wendy Wollert in Corporate Communications; the order is reviewed and sent to various approvers depending on your region and business unit.
  2. Once the order is approved First Impressions will ship the order.

U.S. Orders:

Order Instructions:

  1. Select a product category to view the various items available.
  2. Click on the item you would like to order.
  3. Select your size and quantity and click "Add to Cart".
  4. Once you have all of your items selected click "View Cart".
  5. After you have confirmed that all the items in your cart are correct click "Proceed to Checkout".
  6. You will be taken to the checkout page. If you have not placed an order before you will be asked to create an account. If you already have an account enter your login information.
  7. Enter your shipping details, click "Next".
  8. Enter any special instructions and select payment method, click "Continue".
  9. Enter your GL Code (6449 for promotional merchandise), Cost Centre and the Name of your Manager; click "Complete order." If your order went through successfully you will receive an order number confirmation email.
Approval Process:
  1. A copy of your order confirmation is sent to Wendy Wollert in Corporate Communications.
  2. Once the order is approved you will be contacted for a PO number.
  3. Once a PO is supplied your order will be processed and shipped.

Special/Bulk Orders:

Order Instructions:

  1. Fill out the Special Merchandise/Bulk Order Request form.
  2. Once the form is received you will be contacted for any additional information and to confirm order details.

Approval Process:

  1. Your special order will be sent to the appropriate approver depending on your region and business unit.
  2. Once the order is approved you will be contacted for a PO number.
  3. Once a PO is supplied your order will be processed and shipped.